The Banking Brand Data Intelligence Report
Understanding the Customer Experience
Going beyond social listening, delivering actionable insights around your brand and competitors.
This report uses our digital intelligence model offering the following benefits:
- Live data, access to real-time data sources
- In the moment reactions
- Outside the box, less constrained by questionnaire/research design
- Bigger picture, going beyond the conversations directed at banks’ social media accounts
- Efficient, with a reduced need for primary research saving time and investment
A phenomenally valuable piece of research for us, allowing us to identify the dynamics driving customer sentiment.
Senior Customer Experience Manager, Big Four
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